In 2015, the Department of Defense (DoD) combined several agencies with a shared mission of searching for and identifying missing in action service members from past war conflicts into a single agency – the Defense POW/MIA Accounting Agency (DPAA). When these separate agencies were combined into DPAA, each brought its own data sources and systems of record that needed to be combined for inclusion into a centralized, authoritative data store that would be accessible and digestible to the many decision makers around the Agency.
The Nakupuna Companies identified Qlik as the most powerful and applicable business intelligence software available, and our business analysts saw the potential for the positive effect Qlik could have for meeting DPAA’s centralized data storage need. However, due to DPAA’s unique information technology (IT) infrastructure, the Nakupuna Companies knew there would be significant challenges the Agency would need to overcome for meeting this commercial-off-the-shelf (COTS) deployment. By engaging with and working alongside Qlik’s senior software engineers, we successfully deployed a secure cloud-based instance of Qlik Sense Enterprise in Amazon Web Services (AWS) for DPAA.
With Qlik, DPAA now has powerful data visualization and business intelligence apps that are supported by an authoritative dataset the Agency can trust. These tools are currently used to track DPAA’s progress toward meeting Congressionally mandated identification targets. They are also used for mission planning, case analysis, historical research, and mined for business insights into how effectively DPAA is accounting for America’s lost heroes. Through the Nakupuna Companies’ Qlik deployment, DPAA is operating more efficiently and with more accuracy than ever.